RSA Engagement

Old retail habits can make it difficult for RSAs to be successful since consumer expectations have changed.  Today’s consumer wants a personalized, low-pressure experience with an RSA who makes the purchase feel easy.  Retail Edge RSA Engagement offers sales techniques and easy-to-implement training tools to meet the needs of today’s consumer and drive more efficient conversion.

What it offers you:

• In-Store and Online RSA Training:
  • Consumer Journey 
  • Journey Qualifying 
  • Shopper-Friendly Sales Tactics
  • Consumer Journey Sales Process
  • Consumer Segmentation Training
• Playbooks:
  • Omni-Channel RSA Playbook 
• Retailer Resources:
  • Client Cards
  • RSA Appointment Resources
  • RSA Digital Follow Ups