RSA Engagement

Old retail habits can make it difficult for RSAs to be successful since consumer expectations have changed.  Today’s consumer wants a personalized, low-pressure experience with an RSA who makes the purchase feel easy.  Retail Edge RSA Engagement offers sales techniques and easy-to-implement training tools to meet the needs of today’s consumer and drive more efficient conversion.

What it offers you:
  • In-Store and Online RSA Training:
    • Consumer Journey 
    • Journey Qualifying 
    • Shopper-Friendly Sales Tactics
    • Consumer Journey Sales Process (coming in 2022)
    • Consumer Segmentation Training
  • Playbooks:
    • Omni-Channel RSA Playbook 
  • Retailer Resources:
    • Client Cards
    • RSA Appointment Resources
    • RSA Digital Follow Ups
to in-store